Teams Phone Status Threshold

The robots test the number of number of calls attempted before a connection is established, as well as the MOS value of a connection. These tests are performed at regular intervals.

The value in this field is the number of consecutive failed tests that must occur before Vantage DX raises an alert.

For example:

Test 1—Test results do not meet the performance threshold.

Test 2—Test results meet the performance threshold and no issues are detected.

Test 3—Test results do not meet the performance threshold.

In this example, Vantage DX does not raise an alert because the failures did not occur in two consecutive tests.

You can use this setting to avoid the possibility of unnecessary alerts, or to ensure that you are alerted as soon as a problem is detected.

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Teams Phone Number of Attempts Performance Status Threshold

This threshold is based on the number of calls attempted before a connection is successful. A warning alert is raised if the number of attempts exceeds the value in this field.

Warning

Teams Phone Number of Attempts Critical Status Threshold

This threshold is based on the number of calls attempted before a connection is successful. A critical alert is raised if the number of attempts exceeds the value in this field.

Critical

Teams Phone MOS Performance Status Threshold

An alert is raised if the average Mean Opinion Score (MOS) is below this threshold. MOS is a predictor of voice quality.

Warning