IT Monitoring Systems Capabilities

The following table lists the capabilities of VDX Analytics when it is integrated with IT monitoring tools.

Table 6:IT Monitoring Tools Details

Capability Details

 AppDynamics

Retrieve objects (including all raw property information)

Retrieves computers, applications, tiers, nodes, business-transactions and application back-ends.

Retrieve health states

Retrieves health states based on application events and Health Rule violations.

Retrieve object relationships

Retrieves:

Business Application Contains Tier

Business Application References Backend

Tier Contains Node

Machine Hosts Node

Tier Contains Machine

Tier Contains Business Transaction.

Retrieve alerts and alarms

Retrieves alerts from application events.

 Broadcom DX Application Performance Management (DX APM)

Retrieve objects (including all raw property information)

Retrieves agent management module elements.

Retrieve health states

Retrieves health states of the agent management module elements.

Retrieve object relationships

Retrieves relationships between the agent and the managed modules.

Retrieve alerts and alarms

Retrieves alerts from the agent management modules.

 Microsoft System Center Operations Manager (MS SCOM)

Retrieve objects (including all raw property information)

Retrieves all entities including all property values. Component types are derived from the base classes of the entities.

Retrieve health states

Retrieves health states, maintenance mode and availability information of the entities.

Retrieve object relationships

Retrieves all relationships between all entities.

Retrieve alerts and alarms

Retrieves all monitoring alerts.

Act on alerts and alarms

Set the resolution state of alerts to Acknowledged.

Set the resolution state of alerts to Closed (255).

Update the following alert properties: Owner, Ticket ID, Resolution State, and all custom fields.

 Mitel Performance Analytics (MPA)

Retrieve objects (including all raw property information)

Retrieves components (devices and containers).

Retrieve health states

Retrieves component health states.

Retrieve object relationships

Retrieves component relationships.

Retrieve alerts and alarms

Retrieves alerts (alarms).

Act on alerts and alarms

Set alert properties, acknowledge, resolve alerts.

 Nagios Core and Nagios Xi

Retrieve objects (including all raw property information)

Retrieves hosts, services and groups.

Retrieve health states

Retrieves health states of hosts and services.

Retrieve object relationships

Retrieves relationships between host and service groups with the containing hosts and services.

Retrieve alerts and alarms

Retrieves alerts by translating unhealthy state changes of hosts and services into alerts.

Act on alerts and alarms

In Nagios, acknowledge alerts. You must configure the Nagios server for this capability.

 PRTG Network Monitor (PRTG)

Retrieve objects (including all raw property information)

Retrieves sensors, devices and groups. The type of devices are derived from the group name the devices are related to.

Retrieve health states

Retrieves health states of sensors, devices and groups. Health states of devices and groups can be calculated based on the worst sensor state or the device or group status (configurable on the Settings > Integrations page).

Retrieve object relationships

Retrieves relationships between devices and sensors, and between groups and devices.

Retrieve alerts and alarms

Retrieves alerts for unhealthy sensors.

Act on alerts and alarms

Acknowledge unhealthy sensor alerts.

Retrieve incidents

Retrieves Incidents from PRTG.

 SolarWinds Network Performance Monitor (NPM), Application Performance Monitor (APM), Virtual Infrastructure Monitor (VIM)

Retrieve objects (including all raw property information)

Retrieves nodes, volumes, groups, virtual machines (VIM), applications (APM), network interfaces (NPM) and transactions (SUEM).

Retrieve health states

Retrieves health states of all collected objects based on the Status property using the following logic:

Healthy status includes: Up, Dormant, Active, Inactive, Expired

Warning status includes: Warning, Mixed Availability, Misconfigured, Unconfirmed

Critical status includes: Down, Shutdown, Lower Layer Down, Unreachable, Critical

Not Monitored status includes: External, Monitoring Disabled

In Maintenance Mode status includes: Unmanaged

Unknown status includes: Unknown, Testing, Not Present, Unplugged, Could not Poll, Disabled, Not Licensed

Retrieve object relationships

Retrieves group member relationships and all relationships between components.

Retrieve alerts and alarms

Retrieves all alerts.

Act on alerts and alarms

Set Acknowledged field of alert to True.

Set State field of alert to Reset.

 Splunk

Retrieve objects (including all raw property information)

Retrieves rules from services, alerts, fired_alerts.

Retrieve health states

Retrieves health states of the rules from services, alerts, fired_alerts details.

Retrieve alerts and alarms

Retrieves alerts from services, alerts, fired_alerts.

Vantage DX Monitoring

Retrieve objects

Retrieves robot managers, robots, and groups (based on the configured tags).

Retrieve health states

Retrieves health states of retrieved objects.

Retrieve object relationships

Retrieves relationships between robots and robot applications.

Retrieve alerts and alarms

Retrieves alerts.

 VMware vCenter

Retrieve objects (including all raw property information)

Retrieves all host systems and virtual machines.

Retrieve health states

Retrieves healthy, warning, critical states and maintenance mode information of host systems and virtual machines.

Retrieve object relationships

Retrieves relationships between the hosts and virtual machines.

Retrieve alerts and alarms

Retrieves active alarms from hosts and virtual machines and translate them into alerts.

Act on alerts and alarms

Acknowledge alarms from hosts and virtual machines.

 WhatsUp Gold

Retrieve objects (including all raw property information)

Retrieves devices and device groups.

Retrieve health states

Retrieves health states based on the nInternalMonitorState field of the device or device group as follows: 1 is Critical, 2 is Maintenance Mode, 3 is Healthy, everything else is Unknown.

Retrieve object relationships

Retrieves relationships between device groups and between device group and devices.

Retrieve alerts and alarms

Retrieves alerts when devices go down.

 Zabbix

Retrieve objects (including all raw property information)

Retrieves hosts and host groups (shown in VDX Analytics as objects and groups).

Retrieve health states

Retrieves health states of the hosts, based on active problem events. A worst health state roll-up is performed for the host groups.

Retrieve object relationships

Retrieves all relationships between hosts and host groups.

Retrieve alerts and alarms

Retrieves events from triggers, items and discovery rules and displays as alerts.

Act on alerts and alarms

Zabbix problem events are acknowledged in VDX Analytics without closing the problem.