IT Service Management Systems
The following table provides an overview the capabilities of VDX Analytics when it is integrated with IT service management tools.
| Source System | Retrieve Objects | Retrieve Health states | Retrieve Object Relationships | Retrieve Incidents | Act on Incidents |
|---|---|---|---|---|---|
|
Cherwell |
|
— |
|
|
|
|
ServiceNow |
|
— |
|
|
|
For detailed information, see "IT Service Management Systems Capabilities".